| company@goodwillremit.com.np | Hotline: 9801969079

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect personal information including your name, address, date of birth, identification documents, contact details, and transaction history as required for remittance services and regulatory compliance.

2. How We Use Your Information

Your information is used to process transactions, verify your identity, comply with legal and regulatory obligations (including AML-CTF requirements), and improve our services.

3. Information Sharing

We may share your information with regulatory authorities, law enforcement agencies, correspondent banks, and payment partners as required by law or to complete your transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain your personal information for as long as required by applicable laws and regulations, typically a minimum of 5 years after the last transaction.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to legal and regulatory requirements. Contact us to exercise these rights.

7. Cookies

Our website uses cookies to improve user experience and analyze website traffic. You may disable cookies in your browser settings, though this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

For privacy-related inquiries, contact us at company@goodwillremit.com.np or call 977-01-4424160.

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